Post by account_disabled on Dec 3, 2023 19:30:30 GMT -8
Security breaches often have human origins. Raising employee awareness is therefore the first step in a strategy dedicated to data governance. Don't hesitate to remember good practices: regularly changing passwords, verifying a sender before opening an attachment, etc. 7 – Check the legality of customer data.
We remember the Acadomia scandal in 2010 which was called to order by the CNIL for not only having created a file on teachers but also for having collected data relating to the private lives of its Buy Bulk SMS Service clients (students or parents) and his teachers. These comments amounting to defamation, or even insult, had no reason to be made. Since the GDPR has passed and organizations have taken measures to prevent this type of scandal from happening again.
8 – Ensure data quality and security for better customer satisfaction The consumer is no longer fooled, he knows that he is the company's capital. This idea which can be summed up with this formula “ if it is free, it is because the consumer [and his data] is the product ”. Some consumers accept it, but this data must be secure. Because managing a crisis of confidence is always a very delicate moment for a company which can lead to bankruptcy in the worst case. Customer satisfaction depends on the quality of data…
We remember the Acadomia scandal in 2010 which was called to order by the CNIL for not only having created a file on teachers but also for having collected data relating to the private lives of its Buy Bulk SMS Service clients (students or parents) and his teachers. These comments amounting to defamation, or even insult, had no reason to be made. Since the GDPR has passed and organizations have taken measures to prevent this type of scandal from happening again.
8 – Ensure data quality and security for better customer satisfaction The consumer is no longer fooled, he knows that he is the company's capital. This idea which can be summed up with this formula “ if it is free, it is because the consumer [and his data] is the product ”. Some consumers accept it, but this data must be secure. Because managing a crisis of confidence is always a very delicate moment for a company which can lead to bankruptcy in the worst case. Customer satisfaction depends on the quality of data…